Privacy Policy
How we collect, use, and protect your information.
Effective date:
Caring Hands of the Desert ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. Questions? Call (760) 341-7160 or email brigette@caringhandsofthedesert.com.
Information We Collect
When you contact us through this website — by form, phone, or email — we collect only the information you choose to share, such as:
- Your name, phone number, and email address
- Information you provide about your loved one's care needs
This website does not require an account, and we do not collect payment information online.
How We Use Your Information
We use the information you share solely to respond to your inquiry, discuss your family's care needs, and provide caregiver referral services. We do not sell your personal information, and we do not share it with third parties for their marketing purposes.
Health-Related Information
Details you share about a loved one's condition are used only to identify an appropriate caregiver referral. Please share only the information you are comfortable providing; we treat all of it as confidential.
Third-Party Services
This site uses a small number of third-party services to function, including Google Fonts (typography) and Google Maps (the map on our contact page). These services may receive standard technical data, such as your IP address, when the page loads. Their handling of that data is governed by Google's Privacy Policy.
Cookies
We do not use advertising or tracking cookies on this website.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we have collected about you, to request that we delete it, and to opt out of any sale of personal information. We do not sell personal information. To exercise any of these rights, contact us at (760) 341-7160 or brigette@caringhandsofthedesert.com, and we will respond within the timeframes required by law.
Data Retention & Security
We keep inquiry information only as long as needed to serve your family and meet our legal obligations, and we take reasonable measures to protect it.
Children's Privacy
This website is intended for adults arranging care for their loved ones. We do not knowingly collect information from children under 13.
Changes to This Policy
If we update this policy, we will post the revised version on this page with a new effective date.
Contact Us
Caring Hands of the Desert
42-575 Melanie Place, Suite J, Palm Desert, CA 92211
Phone: (760) 341-7160 · Fax: (760) 636-1152
Email: brigette@caringhandsofthedesert.com